1. Scope
These terms apply to attendance at LOUD! events and related organisational information.
2. Organiser
The organiser is GROOVE MANAGEMENT. Full operator details are available in the legal notice.
3. Events and Offers
Information on date, location, programme and admission is provided in the relevant event description.
4. Ticket Purchase
LOUD! may use external ticketing services for ticket sales and management. Additional information and terms may be shown during the order process.
5. Prices and Fees
The prices, fees and payment information shown during the relevant order process apply.
6. Admission
Admission may depend on a valid ticket, age verification, security checks and the requirements of the relevant venue.
7. Age Restrictions
Age and youth protection requirements depend on the relevant event and applicable law.
8. House Rules
Venue rules, security requirements and reasonable staff instructions apply on site.
9. Event Changes
Reasonable changes to schedule, timings or location may occur. Statutory rights remain unaffected.
10. Artist / Line-up Changes
Programme or line-up changes may occur. Statutory rights of ticket holders remain unaffected.
11. Postponement and Cancellation
In case of postponement or cancellation, the information provided for the specific event and statutory rights apply.
12. Refunds
Refunds depend on statutory requirements, the terms of the relevant offer and the information shown during the order process.
13. Loss / Misuse of Tickets
Tickets should be kept safe. In case of loss, transfer or misuse, the information in the relevant ticket process applies.
14. Photo and Video Recordings
Photo and video recordings may be made at events where communicated on site and legally permitted.
15. Liability
Liability is governed by statutory provisions. Mandatory statutory liability remains unaffected.
16. Final Provisions
German law applies to the extent legally permitted. Mandatory consumer protection rules remain unaffected.